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How yuk001 Handles Your Personal Information

Your privacy matters to us, and this page explains exactly what data we collect when you use yuk001, how we store it, and what rights you have over it.

Account data protectedbKash, Nagad, Rocket wallet info handled securelyYour rights, clearly explainedNo data sold to third parties
yuk001 How yuk001 Handles Your Personal Information
HOW WE PROTECT IT

Security and Data Handling Practices

We apply SSL encryption across all connections to your account, so data moving between your phone and our servers — including your bKash and Nagad transaction confirmations — is protected in transit. Stored account data sits behind access controls that limit which internal systems can read it, and we conduct regular reviews of who holds access.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations.

Cookie Controls

We use session cookies to keep you logged in across your mobile browser and desktop, and analytics cookies to improve the account flow. Adjust these in your browser settings; disabling them may affect some account functions.

Account Security

Login to your yuk001 account uses a one-time password sent to your registered mobile number. If you receive an OTP you did not request, contact live chat immediately and we will lock the account while we investigate.

Data Change Requests

To update, correct, or request removal of personal data we hold, log in and use the Help Centre form, or email our support address. We will confirm receipt and act within the timeframe set by applicable rules.

REACH OUR TEAM

Contact Us About Your Privacy

Live Chat Reach our support team directly through the live chat window in your account dashboard. Chat is the quickest path for account and data queries from players in Dhaka, Chittagong, and across Bangladesh.
Email Support Send detailed privacy requests, including data access or deletion requests, to our support address shown in the Help section of your account. We respond to written requests within a reasonable timeframe.
Account Help Centre The Help Centre inside your account covers common privacy questions — how to update your registered mobile number, how to remove saved payment methods, and how to download a record of your data.

Frequently Asked Privacy Questions

We collect your name, contact details, and the mobile wallet identifiers you register — bKash, Nagad, or Rocket. We also log your session activity, device type, and transaction history to keep your account running correctly.

We store the wallet reference needed to process your transactions, not your full wallet PIN or password. Payment flows run through processors who handle the live transaction, and those partners are bound by data agreements with us.

Yes. Log in, open the Help Centre, and submit a data access request. We will confirm what we hold and provide it within a reasonable timeframe under the rules that apply to your account region.

Submit a deletion request through the Help Centre or via email support. We will process it subject to any retention obligations that apply — for example, transaction records we are required to keep for a set period after account closure.

Only what is necessary. Studios like Pragmatic Play and Evolution receive session data to stream games to your device. Payment processors receive wallet references to clear transactions. No party receives data beyond their specific function.

Every login triggers an OTP to your registered mobile number. If you get an OTP you did not request, contact live chat right away. We will suspend the account and check the session logs while you are on the line.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.